Terms & Conditions

Welcome to Mythri by Viji. By accessing and using our website, you agree to comply with the following terms and conditions.

General

  1. These Terms apply to all users of our website and services.
  2. Mythri reserves the right to update or change these Terms at any time without prior notice.
  3. Continued use of our services implies acceptance of the revised Terms.

Products & Services

  1. We strive to ensure that all product images and descriptions accurately represent our jewellery. However, slight variations in colour, size, or appearance may occur due to photography, screen settings, and handcrafted detailing.
  2. Prices are subject to change without prior notice.
  3. Product availability is not guaranteed. In case of unavailability after order confirmation, we will notify you and provide alternatives or a refund.

Orders & Payments

  1. Orders can be placed only through our website or through our official social media channels.
  2. Payments must be completed at the time of order via the listed payment methods (UPI, net banking, cards, wallets, etc.).
  3. Orders are confirmed only after successful payment. Customer can cancel the order only before dispatch. Once shipped, orders cannot be cancelled.
  4. We do not accept responsibility for failed or delayed payments due to banking/technical issues.

Shipping & Delivery

  1. Orders will be shipped to the address provided at checkout. Please ensure accuracy before confirming.
  2. Delivery timelines may vary depending on location and courier partners.
  3. Mythri is not responsible for delays due to courier, customs, or unforeseen circumstances.

Intellectual Property

  1. All content on this website, including images, logos, text, and designs, is the property of Mythri by Viji and may not be copied, reproduced, or used without permission.
  2. Unauthorized use, reproduction, or distribution is strictly prohibited.

Privacy & Security

  1. Customer data will be collected only for processing orders and improving services.
  2. We do not share your personal information with third parties except where required by law or for logistics/payment processing.

Limitation of Liability

  1. Mythri shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.
  2. Our liability is limited only to the value of the product purchased.

Governing Law

  1. These Terms & Conditions are governed by the laws of India.
  2. Any disputes shall be subject to the jurisdiction of the courts in Kerala, India.
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